Find Out Why TWC Customers Are Happy Customers

The home improvement industry is incredibly competitive, with hundreds of companies both locally and nationally vying for your custom.

Ultraroof Conservatory Internal Detail

We are, of course, very biased and would say that TWC is the only company you should ever turn to for windows, doors and conservatories, for several reasons, including one big one – we make our customers happy.

We get so much satisfaction from seeing beaming smiles on our customers’ faces when we reveal their chosen home improvements, and when a customer is content, they’re more inclined to recommend us to their friends and relatives.

What exactly is it that brings so much joy to our customers? There are a series of explanations…

20 Year Guarantee

If you have checked out any of our competitors, you will discover that most of them supply a 10 year guarantee at the most. At TWC, we can double that length of guarantee!

We’re one of the very few companies to supply a 20 year guarantee, and we do so because we know that our products can last for at least this amount of time.

It is our view, that customers shouldn’t expect anything less than 20 years of peace of mind.

Fantastic Finance

It’s a lot to ask our customers to pay for their home improvements in full as many are unable to do that. So, we offer them a range of finance packages to help them spread the cost of paying.

Just recently, we have added a finance calculator to our website that you can use to work out the appropriate form of finance for you.

You can also delay your payment for 12 months, interest free, with just a £99 deposit.

Price Promise

We believe you get great value for money at TWC and all of our products are competitively priced. But, we appreciate that occasionally you may find a similar quality product elsewhere for less.

TWC doesn’t like to be beaten on price, so we offer a Price Promise to our customers where if they find the same quality product and service commitment for less, within our service area, within 7 days, we’ll refund the difference.

Full details of this Price Promise can be found here.


The warm and friendly reception you receive when entering into our Swindon showroom will be another demonstration of how we make customers happy, so come and see us!



Everyone is welcome to come in and browse around our Swindon or Oxford showroom, where our friendly sales team will be pleased to help with any questions you may have.


Want to speak with an Advisor? Give us a call on 01793 781413

Our friendly team will be pleased to help with any questions you may have.

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