Frequently Asked Questions on Doors

Composite doors offer the look and feel of a timber door without any of the inherent problems, such as cracking, bowing or twisting.

They have a high-density foam core which offers excellent strength and thermal performance, and a durable Glass Reinforced Plastic (GRP) skin to protect from the elements. GRP is the same materials that is used to make the hull of lifeboats – demonstrating just how tough it really is!

And unlike timber, composite entrance doors are incredibly low maintenance – an occasional wipe over with a damp cloth will restore it to it’s original finish.

Yes, we will almost certainly be able to apply a different finish to the interior and exterior of your composite door. From past experience, we know that a door with a red exterior and white interior can make for a nice contrast. If you need some guidance with colour, ask a member of our team for some expert input.

Any replacement door bought from TWC comes with 3 keys as standard. You can request more keys at the time of ordering, or have some cut by us further down the line.

We can get that organised. Just let us know that you want this when your door is being ordered and the advisor involved will sort out a suited key that works with both doors.

Secured by Design is a scheme with Police-approval that is committed to improving the security standards of buildings and their immediate surroundings so that they’re safer places to be in.

The Police Preferred Specification – SBD’s product-based accreditation scheme – is the formally recognised standard for home improvement products that can minimise criminal acts. It includes domestic windows and doors, and their coexisting components e.g locks and hinges.

If it’s the highest rated door cylinder that you want, you need a 3-star door cylinder. In multiple tests, it has proved over and over again that it can withstand almost anything. Our door cylinders include snap-secure technology with a lockdown mode to prevent the door barrel from becoming damaged or broken.

You sure can! It needs the inclusion of an egress hinge for them to fully fold back, which when they do will give you the most wonderful view.

There is no right or wrong choice, it all depends on what you want the door to do and your motivation for having a feature door installed. A bi-folding door is capable of being completely folded back to leave you with a generous garden opening, if that sounds enticing. The slender profile of a sliding patio door allows for a high quantity of glass in its design, meaning whether open or closed, the view will be no less spectacular.

Yes! To make life easy for you, TWC can arrange a variety of convenient easy payment finance options (subject to application & affordability). Making an application is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at our Swindon showroom and you should get an answer to your application within 24 hours, so you can enjoy whatever you’ve set your heart on right away.

Click here to explore our flexible finance options.

If you’re sorting your finance through TWC, just wait to hear from us about the next steps. If you are using finance independent from us, contact us once you have received approval.

It could be an almost immediate “yes” from the relevant finance company, or you might have to wait a few days for a response. Any delay isn’t something to be alarmed about and could occur for several reasons.

Don’t panic! Finance can be refused for many reasons, and it could be just because you have moved house numerous times in recent years. TWC can offer you some advice and guidance. It may be beneficial to try again at a different provider, especially if you have banked with them for some time.