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Aftercare Service at TWC

Once the work is done and your products installed, we remain on hand to help out for the duration of our leading 20 Year Guarantee.

At double the industry.

TWC’s 20 Year Guarantee provides a lifetime of reassurance and unrivalled value for money.

We offer such comprehensive cover because of the quality of our products and that we believe your home improvements should be design, manufactured and installed to last. Any less would be a betrayal of your trust and your investment in both us and your home.

If you need to use our aftercare service, please get in touch.

flush casement window

Maintaining your products is a vital part of ensuring they look and perform at their best for years to come.

We have created a series of hints and tips to help homeowners keep their windows and frames in perfect condition – please see our ‘Helpful Guides’ section for more.

Aftercare - Cleaning

Condensation forms when moisture in the air meets cold surfaces, such as glass. It’s a natural reaction and is a positive sign that your windows are working as they should – keeping cold air out and the inside of your homes nice and warm!

Only if condensation appears between the panes of your double – or triple glazed units should you be concerned.

For more information on condensation, please head on over to our Helpful Guides section.

Aftercare Condensation

A TWC service visit gives you peace of mind that your windows, doors or living space are being looked after by experienced specialists. Whether checking performance, adjusting moving parts or offering helpful advice, our team will make sure everything continues to work smoothly, securely and efficiently, helping you enjoy your home improvements for years to come.

Request Service Visit

Request a service visit

Help is just around the corner with TWC. Whether you have been advised to contact us by an installer or if you believe you’ve found a fault, get in touch via the form below and we’ll be out to help.

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Want to speak with a TWC advisor? Call 01793 781413

Our friendly team will be pleased to help with any questions you may have.

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